Frequently Asked Questions
Everything you need to know about your Turin coffee equipment.
What is the standard shipping timeframe for Turin grinders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location.
Do Turin coffee grinders come with a warranty?
Yes, all our grinders include a 1-year limited manufacturer warranty that covers defects in materials and workmanship.
What is your return policy for home espresso equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that a restocking fee may apply to opened or used grinders.
Can I use Turin grinders for both espresso and pour-over?
Absolutely. Our grinders are designed for versatility, featuring stepless or micro-adjustment dials that allow you to switch between fine espresso and coarse filter settings easily.
How do I maintain and clean my coffee grinder?
We recommend a deep clean every 2-4 weeks. Use a brush to remove loose grounds and occasionally use specialized grinder cleaning tablets to remove oil buildup from the burrs.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination and package weight.